Residents are encouraged to contact the Virginia Department of Transportation Customer Service Center to ask specific questions, report concerns or issues and make requests. Representatives are available 24 hours a day, seven days a week at 1-800-FOR-ROAD (1-800-367-7623).
Media
Reporters and media representatives should contact the members of the VDOT communications team listed below.
If Unmanned Aircraft Systems (UAS) footage access is requested, a current Federal Aviation Administration (FAA) certification for UAS operations must be confirmed prior to filming. A detailed request should be sent to the appropriate district communications contact as noted below, including:
Location
Flight plan
Desired timeframe for filming, and
Appropriate FAA documentation
Additional documentation may be required based on the request.
Abingdon, Appalachia, Big Stone Gap, Bluefield, Cedar Bluff, Chilhowie, Cleveland, Clinchco, Clinchport, Clintwood, Coeburn, Damascus, Duffield, Dungannon, Fries, Gate City, Glade Spring, Grundy, Haysi, Honaker, Independence, Jonesville, Lebanon, Marion, Nickelsville, Pennington Gap, Pocahontas, Pound, Richlands, Rural Retreat, Saltville, St. Charles, St. Paul, Tazewell, Troutdale, Weber City, Wise and Wytheville
Culpeper District and Route 29 Solutions Albemarle County, Charlottesville Lou Hatter 540-727-3201, 540-717-2890
Counties:
Albemarle, Culpeper, Fauquier, Fluvanna, Greene, Louisa, Madison, Orange and Rappahannock
Cities:
Charlottesville
Towns:
Culpeper, Gordonsville, Louisa, Madison, Mineral, Orange, Remington, Scottsville, Stanardsville, The Plains, Warrenton and Washington
Fredericksburg District Fredericksburg area, Northern Neck, and Middle Peninsula Kelly Hannon 540-374-3344, 540-656-0321
Counties:
Caroline, Essex, Gloucester, King and Queen, King George, King William, Lancaster, Mathews, Middlesex, Northumberland, Richmond, Spotsylvania, Stafford and Westmoreland
Cities:
Fredericksburg
Towns:
Bowling Green, Colonial Beach, Irvington, Kilmarnock, Montross, Port Royal, Tappahannock, Urbanna, Warsaw, West Point and White Stone
Lynchburg District South-central Virginia Paula Jones 434-856-8176, 434-942-0062
Counties:
Amherst, Appomattox, Buckingham, Campbell, Charlotte, Cumberland, Halifax, Nelson, Pittsylvania and Prince Edward
Cities:
Danville and Lynchburg
Towns:
Altavista, Amherst, Appomattox, Brookneal, Charlotte Court House, Chatham, Dillwyn, Drakes Branch, Farmville, Gretna, Halifax, Hurt, Keysville, Pamplin City, Phenix, Scottsburg, South Boston and Virgilina
Northern Virginia District Jennifer McCord 571-230-2926, 703-259-1779
Transform 66 and Megaprojects Northern Virginia Michelle Holland 703-586-0487, 703-259-3378
Counties:
Arlington*, Fairfax, Loudoun and Prince William
Cities:
Alexandria, Fairfax, Falls Church, Manassas and Manassas Park
Towns:
Clifton, Dumfries, Hamilton, Haymarket, Herndon, Hillsboro, Leesburg, Lovettsville, Middleburg, Occoquan, Purcellville, Quantico, Round Hill and Vienna
Amelia, Brunswick, Charles City, Chesterfield, Dinwiddie, Goochland, Hanover, Henrico*, Lunenburg, Mecklenburg, New Kent, Nottoway, Powhatan and Prince George
(*Henrico maintains its own county roads)
Cities:
Colonial Heights, Hopewell, Petersburg and Richmond
Towns:
Alberta, Ashland, Blackstone, Boydton, Brodnax, Burkeville, Chase City, Clarksville, Crewe, Kenbridge, La Crosse, Lawrenceville, Mckenney, South Hill and Victoria
Salem District Western Virginia Jason Bond 540-387-5493, 540-580-3124
If Unmanned Aircraft Systems (UAS) footage access is requested, a current Federal Aviation Administration (FAA) certification for UAS operations must be confirmed prior to filming. A detailed request should be sent to the appropriate district communications contact as noted below, including: